DDS Quality Control Program

Quality requires proper planning and strict controls. We have a rigorous set of checks and balances, coupled with the tools to ensure that quality is a top priority in every project.

Digital Document Services (DDS) Quality Control Program Defined

ISM Canada's DDS team employs rigorous set of standards to ensure top quality output for our clients.  Our practices are tested against these standards, so we can maintain the highest level of accuracy in our output.

DDS Quality Control Program Features

• ISM Canada uses top quality materials
• Error correction through the use of item count verification on our intelligent inserter.  This feature automatically stops the machine when it detects that too few or too many carriers have been inserted into one envelope
• Error detection through the use of weight divert on our intelligent inserts, which automatically diverts mail if it detects envelopes that are over the predefined weight requirement on the mail machine
• Production floor is constantly monitored to ensure that we meet our contracted guaranteed service levels with clients
• We keep you informed of our progress after each billing cycle and provide you with an electronic statement of mail

How clients benefit from ISM Canada's DDS Quality Control Program

• Eliminate the need to hire and retain internal resources with highly specialized skill sets
• Reap the value of the most innovative services at competitive prices
• Benefit from best practices On Demand from ISM Canada and IBM

Where to find out more

Contact ISM Canada Business Development