Helpdesk Deskside Network Station Management Services (NWS)

NWS Management Services

This service cluster includes offerings such as network consulting, desktop back-up, disaster and recovery services, flexible financing offerings, software licencing and asset management and tracking, applications monitoring and data management.

ISM Canada's Management Services Defined

Management Services help ensure that all the elements -- applications, user data, software licenses and technology assets -- are protected and managed efficiently to ensure maximum return on technology investment for the client.

Features of ISM Canada's Management Services

Management includes security, backup and recovery, disaster recovery, and life cycle asset management and tracking.

  • Consulting
  • Flexible financing
  • Asset management and tracking
  • Disaster recovery
  • Desktop backup and recovery
  • Security
  • Application monitoring
  • Data management
  • Software license management and distribution

How clients can benefit from ISM Canada's NWS Management Services

  • Cost-effective: You get the services you need, on demand, to exact specifications, without having to recruit hard-to-find skills for permanent positions
  • Currency: you benefit from the most current thinking without having to invest in keeping pace with rapidly changing IT practices. ISM Canada's core professionals enroll in the IBM certification program to keep their skill sets current and to differentiate the "best of the best" within the marketplace, for the benefit of our clients.
  • Expertise: Benefit from ISM Canada's 30-year track record in IT services solutioning, leveraged by access to IBM's global intellectual capital brings unmatched expertise, increasing the return on your IT investment
  • Client focus: ISM Canada's professionals place high priority on delivering to client requirements, on time, on budget
  • Flexibility: It's easy to change the terms of the engagement to meet evolving needs
  • Business Processes: Common, consistent, accountable processes and distributed systems management disciplines, driving productivity improvements and reliable service
  • Reliability: We offer the highest standards of system reliability, coupled with focused and directed problem resolution, leading to better problem prevention. Higher systems and network availability and performance help clients achieve desired returns on their IT investment
  • Security: ISM Canada treats client data with the utmost care, including confidentiality and security, and our security practices are backed by IBM's global standards.

Where to find out more

Contact ISM Canada Business Development