Helpdesk Deskside Network Station Management Services (NWS)

ISM Canada's Network Station Management Services (NWS) brings depth of experience in workstation refresh projects and network installations. We provide clients with the IT tools and support necessary to keep pace with today's dizzying workplace demands.

• NWS Deployment Services - From the creation of customized distributed solutions strategies to hardware, software procurement, ISM Canada's deployment services cover the bases for clients with distributed systems, whether they are beginning a new environment or refreshing legacy systems.
• NWS Network Services - Getting all systems to communicate in harmony is a challenging task in today's multiplatform, dynamic IT environments. Our clients benefit from the full range of network services, including network integration, LAN and server administration, internet ( WAN ) connectivity, and software distribution.
• NWS User Support Services - ISM Canada's Helpdesk offers service in French and English. Through our Customer Service Centre, clients can receive support and guidance 7 days a week, 24 hours per day. We also offer training on new or enhanced systems, software and hardware support, and many other services.
• NWS Management Services - This service cluster includes offerings such as network consulting, desktop back-up, disaster and recovery services, flexible financing offerings, software licencing and asset management and tracking, applications monitoring and data management.
• NWS Services Overview - ISM Canada delivers best of breed, repeatable processes. We commit to service levels to generate high customer satisfaction. Our clients benefit from IBM's proven methods and tools, coupled with the full range of diverse skill sets all at a fraction of the cost of purchasing it themselves.