Hasnain Versi, President and CEO of ISM Canada, leads the prominent market provider of innovative IT business solutions with dominant market share in Western Canada and a rapidly expanding footprint across the country. ISM Canada, a wholly owned subsidiary of IBM Canada, delivers technology-based solutions to address complex business problems with personalized services. As President and CEO, Hasnain exemplifies ISM’s long-standing culture of innovation and high value services for clients. With a laser focus on driving customer value, Hasnain and his team immerse themselves in each customer’s business, culture, competitive advantages, and desired business outcomes. With this deep understanding, they collaborate with their clients to design, implement and manage strategies and solutions for their unique needs and business objectives. Throughout his career, Hasnain has built and led high performing teams. In his almost twenty years with IBM Canada, he held a range of leadership and executive roles across the sales and finance organizations. Prior to his current position, he led IBM Canada’s Technical Support Services division where he was responsible for their transformation into a leading-edge open source support organization built on data analytics and artificial intelligence. Hasnain was born and raised in the coastal city of Dar-es-Salaam, Tanzania. He moved to Canada in 1996 to pursue a bachelor’s degree in Business and Economics at York University, and subsequently earned his Certified Public Accountant (CPA) designation. Outside of work, Hasnain likes to play squash and enjoys volunteering at his local community centre in numerous capacities including sporting, community events, and fundraising activities.