At ISM Canada – an IBM company, we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable Canadian data protection laws.
This Privacy Statement describes ISM Canada’s general privacy practices that apply to personal information we collect, use, and share within our clients, business partners, supplier and other organizations with which ISM Canada has or contemplates a business relationship.
We may collect your personal information as an individual for various purposes, such as the following:
Where we reference that we use your personal information in relation to marketing, improvement or development of our products or services, for reasons of safety and security, or regulatory requirements other than in connection with your agreement or request, we do this on the basis of our or a third party’s legitimate interests, or with your consent.
Between IBM controlled subsidiaries like ISM Canada, we only grant access to personal information on a need-to-know basis, necessary for the purposes for which such access is granted. In some cases, IBM uses suppliers located in various countries to collect, use, analyze, and otherwise process personal information on its behalf. Where appropriate, IBM may also share your personal information with selected partners to help us provide you, or the company you work for, products or services, or to fulfill your requests, or with your consent. When selecting our suppliers and partners, we take into account their data handling processes.
If IBM decides to sell, buy, merge or otherwise reorganize businesses in some countries, such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is IBM's practice to require appropriate protection for personal information in these types of transactions. Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to judicial proceeding, court order, or legal process. We may also share your personal information to protect the rights or property of IBM, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.
We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defence of legal claims.
To allow you to interact with other websites on which you may have accounts (such as Facebook and other social media sites) or join communities on such sites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our websites.
We may also provide you with general links to non-ISM Canada websites. Your use of these links and applications is subject to the third parties' privacy policies, and you should become familiar with the third-party sites' privacy policies before using the links or applications. ISM Canada is not responsible for the privacy practices or the content of those other websites.
From time to time we may update this Privacy Statement, as well as any other specific privacy statement. When making changes to this Privacy Statement, we will add a new date at the top of this Privacy Statement.
If we make any material changes to this Privacy Statement, we will notify you via notification on our website, and as otherwise required by applicable law.
You can request to access, update or correct your personal information. You also have the right to object to direct marketing. You may have additional rights pursuant to Canadian Data Protection Laws.
If you have a question related to this Privacy Statement, please contact us at firstname.lastname@example.org.