Year in review

As we close out 2020, I am in awe of the change, growth, and perseverance demonstrated by my friends, colleagues, and business partners. This has been a year of challenge and triumph. As I reflect on what the world has gone through this year I am inspired by how our communities have united to overcome adversity. In January of this year, no one could have predicted the challenges we would face.  It is not over, but I do see a light at the end of the tunnel.

Covid-19 has had an impact on everyone; it has changed how we live and work, it's pushed the boundaries of mental health for many of us and it has redefined our sense of freedom.

Which is why I wish to end this year with hope and a belief in humanity.

As the world embraced a sudden shift to working from home, we social distanced, we became experts at video calls and wearing a mask became part of the everyday routine. We learned to appreciate the simple things in life. Being at home with family, reaching out to those who needed help and being amazed at the adaptability of society. As we move into 2021, I am confident the year will bring renewal and rebuilding.

I would like to thank our ISM Canada clients who have provided us with the opportunity to work as partners this year to move their business forward and continue to achieve their objectives. I attribute our success to the organization wide commitment to continuous improvement and customer excellence. The entire team stepped up and worked endless hours to transition our clients to work from home and continue to remain dedicated and committed to our clients’ success. I am humbled and honoured to work with the team at ISM whose sole focus is in delivering to our clients.

I wish everyone a safe, happy holiday season.  I am looking forward to the day when we can connect in person again. In the mean time, stay safe, take care, and happy holidays. See you in 2021!