Social Media Analytics (SMA) Service

Unlock social media data and transform it into useful, relevant business information. Filter out the noise to discover what is behind critical social issues, evolving trends, and opportunities. Confidently make data-driven business decisions. 

What do I get?

  1. Two Discovery Workshops to develop key aspects, phrases, parameters and project scope
  2. A custom-made working analysis model tailored to your business needs
  3. A Validation Workshop to view preliminary SMA model results
  4. Ongoing in-depth reporting and recommendations based on your model using best-practice social media analytic software and models
  5. A final presentation to your internal teams
  6. The option of ongoing monitoring and reporting of multi-source online media channels

Why should I care?

  • Benefit from proven social media data methodology
  • Learn how to leverage social media to achieve your business objectives
  • Stay ahead of the conversations and trends to manage crises
  • Achieve accurate and relevant measurement of your social media strategy
  • Learn what people are saying about your organization, products, services and industry
  • Easily filter through the social data and find what you need using segmented and customized reporting
  • Implement advanced social media strategy and content recommendations
  • Gain a roadmap plan with recommendations for implementation 

Start today.

Call 1-800-667-7589 and ask for an Analytics team member.


ISM Canada is the leading managed-services technology firm in western Canada. Our collaborations with global tech firms – combined with local, skilled resources – means ISM brokers, integrates and manages state-of-the-art solutions for customers. As an IT consultant and service provider, we help define business issues and develop smart IT strategies that support the business, solve problems, help gain a competitive edge and improve the bottom line.