The discipline that sits at the crossroads of cognitive computing and advanced analytics. Humans solve unstructured problems every day – we understand language, we converse through dialogue, we interpret what we see, and we use reason and judgement. ISM delivers value to customers using cognitive computing to mimic these human capabilities to produce intelligent insights from diverse types of unstructured information at a scale beyond the limits of human beings.
What if you knew your customers better than they knew themselves? Do you value knowing what drives customer loyalty? Do you know what aspects of your brand drive that loyalty? What if you had the ability to retain customers at risk of being lost and converting them into raving fans? Imagine knowing which customers might leave, before they even know themselves.Read more