This is why our client in the service industry chose ISM as their partner to transform their network with a focus on continual growth. Through our extensive and personalized consultative service, we worked directly with the client to understand both their current and future needs in order to create a solution that drives business outcomes for their customers and shareholders. The solution ISM delivered enables the customer’s network transformation with minimal down time, no business impact, and the flexibility for future growth.
ISM’s Network as a Service offers the client an optimized network and improved global communications while providing considerable operational and financial savings.
The client came to ISM with the challenges they were facing with legacy systems, sluggish communication channels, out of date processes and procedures, and decreasing performance, resulting in a negative user experience. With approximately 15 sites across Canada and abroad, it was important that the solution was scalable globally. They trusted that ISM could provide a network transformation solution that would address their current challenges while providing the flexibility to expand in the future and support their journey to the Cloud.
Leveraging the data from existing systems, consultation with the client and ISM’s solutioning model, we developed an end-to-end solution that met their business needs. They were able to continue to run their business while ISM created a solution to renew their network and voice management system. The client would also receive:
ISM business clients who implement a solution like this one, can realize up to a 30% reduction in their monthly network spend. Network as a Service also enables the client to increase efficiency, reliability, flexibility, and scale to meet their business growth both locally and globally. The client trusted ISM to deliver a solution that would have minimal business impact and provide ongoing value.