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An end to end network & communications solution

Ausenco is a global leader in the oil & gas industry. With 80 locations worldwide they deliver innovative, value-add consulting, project delivery, asset operations, and maintenance solutions to the mining & metals and industrial sectors. As early adopters in moving to the cloud while implementing cutting edge technology, they are leaders in their industry.

The next step on their transformation journey was to partner with an organization to deliver an end-to-end managed network and communication solution. They sought a service provider who offered a complete solution offering designed to expand efficiencies, increase collaboration, and create operational savings from existing assets. They chose to work with ISM due to our long history working with enterprises and creating holistic solutions through expertise with industry-leading technology.

We deployed both a managed Microsoft solution and SDWAN solution for Ausenco which required a superior service criteria while creating operational savings. They had unique requirements for delivery and management of the solution:

  • Deliver a global solution working with varying country rules and regulations
  • No down time permitted in production output at any location during solution delivery
  • Manage licensing for locations around the world
  • Ability to leverage 3rd party vendor partnerships for rapid issue escalation and resolution

ISM’s solution exceeded Ausenco’s requirements through our ability to ensure zero downtime due to robust project management, working with Kyndryl to provide a seamless global solution, our strong relationship with Microsoft, and providing a complete end-to-end ongoing managed service. The Ausenco team can now focus on strategic projects, leaving the daily monitoring and management for ISM to handle. Through our continued partnership and their transformation strategy, Ausenco is a technology leader in their industry.